Internet Banking and Online Bill Payment Help

As a leader in the financial services industry, Fifth Third has combined technology with top-notch service to help make your life easier. With our Internet Banking and Bill Payment System, you are in charge—giving you constant access to account information, up-to-the-minute financial control and transaction security. It's so streamlined that managing your money can now be accomplished in a matter of minutes from the comfort of your home!

If you require additional assistance or need to contact a Fifth Third Customer Service Professional, please login to Internet Banking and select the Contact Us link found at the top of the page.

Viewing Recommendations

The Fifth Third Bank website is optimized for screen resolutions at 1024x768 pixels. The following browsers and versions are supported:

• Microsoft® Internet Explorer 7.0 and higher

  Internet Explorer 7 Users: Microsoft recently implemented a security fix for users of Internet Explorer (IE) 7. This update has caused some drop-down lists in Bill Pay to render incorrectly. If you are using IE 7 and experiencing problems, you have several options from Microsoft to correct the problem and continue using Bill Pay. Learn more about Microsoft’s fixes for this issue.

• Mozilla® Firefox 3.6 and higher

Maintenance Schedule

Routine systems maintenance is performed on the Internet Banking and Bill Payment services each Monday and Thursday from 3:00 AM to 5:00 AM ET. The system will not be available at that time.