Payment Activity

Canceling a Payment from the Payment Activity Area

Payments with a "Scheduled" status can be canceled. To cancel a payment, follow the instructions below:

1. In your Payment Activity area, click the payee's name; a Modify Payment Details window appears.
2. Click the Cancel Payment button and the Cancel Payment window appears.
3. Click Close; the payment is canceled.

Modifying a Payment from the Payment Activity Area

Payments with a "Scheduled" status can be modified. To modify a payment, follow the instructions below:

1. In your Payment Activity area, click the payee's name. A Payment Details window appears.
2. Click the Modify Payment button. The Modify Payment Details window appears.
   Note: If the payment is an auto-pay, then click the Edit Just This Payment button.
3. Make the appropriate changes to your payment and click Modify; the Payment Confirmation window appears.
4. Click Close; the payment is modified.

Deleted Transactions Status

Deleted transactions are indicated with the "Canceled" status in your Payment Activity area.

Skipped Payments Status

If you are skipping a payment to a bill that you currently receive as an e-bill, then a transaction appears in the Payment Activity area with a "Skipped" status. If you are skipping a payment to a reminder, then a transaction will not appear in the Payment Activity area.