Secure Communications

In addition to securing our systems and the information that flows into and out of them, Fifth Third understands the need to communicate with our clients in a secure manner. Fifth Third will NEVER send you an e-mail asking you to click a link to verify or supply personal information, such as:

• User IDs
• Passwords
• Social Security Numbers
• Credit Card Security Code (CVV)
• Mother’s maiden name or other user-defined challenge information (e.g., place of birth, etc.)

If you are unsure about an e-mail or a Web site that appears to be from Fifth Third, take the following precautions:

• Type our Web site address (www.53.com) into your browser to visit our Web site instead of relying on links in e-mails or an entry in your Favorites.
• Double click on the lock at the bottom of the page to verify that the security certificate is listed as being issued to “www.53.com.” Fifth Third is committed to providing a secure online banking experience. Our Web site is certified by the VeriSign Secure Site Program.