Fifth Third Bank

Secure Communications

In addition to securing our systems and the information that flows into and out of them, Fifth Third understands the need to communicate with our clients in a secure manner. Fifth Third will NEVER send you an e-mail asking you to click a link to verify or supply personal information, such as:

  • User IDs
  • Passwords
  • Social Security Numbers
  • Credit Card Security Code (CVV)
  • Mother's maiden name or other user-defined challenge information (e.g., place of birth, etc.)

If you are unsure about an e-mail or a Web site that appears to be from Fifth Third, take the following precautions:

  • Type our Web site address ( into your browser to visit our Web site instead of relying on links in e-mails or an entry in your Favorites.
  • Double click on the lock at the bottom of the page to verify that the security certificate is listed as being issued to "" Fifth Third is committed to providing a secure online banking experience. Our Web site is certified by the VeriSign Secure Site Program.