Fifth Third Bank

Fifth Third Identity Recovery Assistance

Recovering from identity theft is costly, time consuming, and emotionally draining. Fifth Third Identity Recovery Assistance gives you the reassurance that if you ever become a victim of identity theft, a dedicated specialist will be there - with fully-managed identity recovery support and identity theft insurance to help restore your good name and guide you through the process of repairing the damage to your credit.

Fifth Third Identity Recovery Assistance includes:

  • Fully-managed identity recovery support should you fall victim to identity theft
  • Up to $10,000 in Identity Theft Insurance to help cover the cost of restoring your credit and reclaiming your identity (provided by Chartis)1
  • Access to, an educational website designed to keep you informed of topics associated with personal identity and security fraud2,3

Fifth Third Identity Recovery Assistance is a complimentary benefit included only with Fifth Third Established and Enhanced Checking accounts.3,4

To receive Identity Recovery Assistance, simply apply for a Fifth Third Established or Enhanced Checking account.3,4

Three easy ways to get started:

  • CLICK. Visit the Established or Enhanced Checking pages and fill out our easy and secure online application. It will only take about 5-10 minutes to complete.
  • CALL. Give us a call toll free at 1-877-579-5353.
  • COME IN. Stop by your nearest Fifth Third Banking Center today.

Switching banks? No problem. View instructions on how to switch your checking account.

Want to change your existing Fifth Third checking account to one of our new accounts? That's easy. Just give us a call or stop by any Fifth Third Banking Center.


  1. The Identity Theft Insurance benefits are provided to all members, along with all other benefits afforded as part of the program, through Financial Services Association (FSA or the "Association"). Upon enrollment in the program, you will automatically be admitted as a member of the Association. The Identity Theft Insurance is underwritten by insurance company subsidiaries or affiliates of Chartis Inc. (collectively, the "Company") under group policy # 7077733 for non-New York State Insureds and # 1423212 for New York State Insureds. The Benefit Summary under the master policy issued by the Company with respect to such insurance will be available to you upon enrollment in the program. The summary of policy benefits, terms, conditions, exclusions, and limits of coverage set forth in the Benefit Summary are subject to the terms of the master policy. Availability of coverage is subject to underwriting qualifications and state laws and regulations. Coverage is subject to actual policy language.

All non-deposit benefits, including any insurance coverage, in this program, unless otherwise indicated, are provided in conjunction with Financial Services Association (FSA) which your financial institution sponsors. This sponsorship results in an association membership being provided to each eligible customer and any co-owner of their account. Fifth Third Bank is not an affiliate of the plan administrator or FSA.

  1. Information provided on the website is updated every quarter. If you have signed up to receive quarterly e-newsletter alerts, you will be alerted each quarter once the new material has been posted.
  2. Checking account required. $50 minimum deposit required to open an account. Additionally, Established and Enhanced checking accounts require a minimum balance requirement. Reference individual product pages for details on the checking account.
  3. Should your checking account that offers the Fifth Third Recovery Assistance benefit for free be closed or changed to another account type where this is not included, your access to this benefit will be terminated.