Pay Other People (Popmoney^®)

Popmoney^® is an innovative payment service offered by Fifth Third Bank that eliminates the hassles of checks and cash. Now, sending and receiving money is as easy as emailing and texting. Best of all, you don't need a new account to send or receive money. Just use your current bank account.

Sending Money
To send money, log in to your Fifth Third Internet Banking and look for under the "Transfer Funds" tab for "Popmoney^®".

Send money to anyone using his/her email address, mobile number or bank account information.

You will be notified when the transaction is completed.

Receiving Money
The recipient will get an email or text message telling him/her that someone sent money. If the recipient is a Fifth Third customer, that person just logs-in to Fifth Third Internet Banking to retrieve the funds.

If the recipient’s bank offers Popmoney^®, the recipient can log in to his/her bank account and direct the funds there.

If the recipient’s bank does not offer Popmoney^®, the recipient can provide his/her bank account information at Popmoney.com. The recipient’s money will be sent to that account.

If the recipient does not provide his/her account information, the payment will be automatically returned to the sender's account.

It's just that easy!

Popmoney^® is easy and convenient for you and the people you send money to... they can simply receive the money into their bank account online, saving them a trip to the bank.

Use Popmoney^® to:

• Send money to your child at college
• Send a gift to family and friends
• Pay back friends for that fun outing
• Pay your babysitter or your lawn care service
• Pay rent to your landlord or roommates

No, your bank account information will not be shared with the recipient. Your recipient will see your first name, last name, and the message you wrote for the payment; if you sent the payment to your contact's email address, your recipient will also see your email address. Similarly, you won't be able to see your recipient's bank account information.

Verification of your email address and phone number is required for security reasons. Entering the correct verification codes ensures that you have access to your email and phone. You may also be asked to verify your mobile phone in the future to send and receive payments.

You can send money to someone using his/her:

Email address: your contact will receive an email with instructions on how to direct the payment into his or her bank account.

Mobile number: a text message will be sent to the recipient on your behalf with instructions on how to direct the payment into his or her bank account. If the recipient does not respond to the payment notification after 3 days, a reminder text message will be sent on your behalf to the recipient reminding them to act on the payment notification. You may want to tell your contact that standard Message and Data rates may apply.

Bank account information (routing and account number): the money will be directly deposited into your contact's bank account. You will also have the option to send the contact an email.

Standard Delivery

Express Delivery

Automatic Deposit is the easiest and fastest way to receive money. It allows you to designate one account into which payments from all participating financial institutions will be automatically deposited. Once turned on, there's nothing more for you to do - you will be notified of incoming payments via email or text message, the payment will be sent into your selected account. You can edit Automatic Deposit settings in Preferences.

No, currently you can only use Popmoney^® to send money within the United States. If you send a payment to your contact's email or mobile, your contact will be required to provide a US bank account to receive the funds. Otherwise, the payment cannot be processed and the funds will be returned to your bank account.

For your protection, limits have been created on how much money and how many payments can be sent during various time periods. This amount may vary and will be displayed to the user within the Popmoney^® transfer screens.

The fees for sending money using Popmoney^® are as follows:

• Standard Delivery - $.99
• Expedited Delivery - $2.99

A personal message gives the contact the confidence that s/he is receiving the payment from someone they know. It is also an opportunity for you to communicate the purpose of the payment to the contact.

Yes, you may cancel a payment anytime before or on the send date. Your contact will be notified if you cancel a payment after a payment notification has been sent.

There are two ways to add a contact:

• You can start typing a name, email or mobile phone in the To field. If it does not exist in your contacts list, an add contact window will pop up. Complete the remaining information and click Add.
• Click on the Contacts tab and click on the Add Contact button. Enter the required fields and click Save.

You have 10 days from the send date to deposit the payment. When a payment expires, the funds are returned to the sender. Please contact your sender to request another payment if you still wish to receive the funds.

You can stop a payment anytime after the send date provided the payment has not been deposited into the recipient's bank account. To stop a payment, go to Activity, select the payment you would like to cancel, and click the Stop Payment button. You will not see the Stop Payment button when the option is no longer available.

To view or edit future-dated payments and recurring payment plans, click on the Scheduled Payments tab.

You can send money to someone using his/her:

Email address: your contact will receive an email with instructions on how to direct the payment into his or her bank account.

Mobile number: a text message will be sent to the recipient on your behalf with instructions on how to direct the payment into his or her bank account. If the recipient does not respond to the payment notification after 3 days, a reminder text message will be sent on your behalf to the recipient reminding them to act on the payment notification. You may want to tell your contact that standard Message and Data rates may apply.

Bank account information (routing and account number): the money will be directly deposited into your contact's bank account. You will also have the option to send the contact an email.

Yes, you can edit or cancel the next payment anytime before the send date or the entire recurring payment plan at anytime. For the next payment, you can edit the Send Date, Amount, Subject Line, and Personal Message, without affecting the rest of the plan. For the entire recurring payment plan, you can edit the same fields as well as the Frequency and Duration.

The information you provide on a contact determines how the payment you send to them will be processed and how s/he will be notified.

Email address: your contact will receive an email with instructions on how to direct the payment into his or her bank account.

Mobile phone: your contact will receive a text message with instructions on how to direct the payment into his or her bank account. (The contact may incur fee for the text message.)

Bank account information (routing and account number): the money will be directly deposited into your contact's bank account. You will also have the option to send the contact an email.Please note that the bank account information is not mandatory to send money to your contact.