Alerts

The Alerts section of the Service Center allows you to set up notifications to keep you informed about information and activity concerning your accounts.

• Automatic Alerts which are sent to you to communicate important changes or notifications
• Account Alerts that you can customize for each of your accounts
• Mobile Settings that let you set your time zone and delay or suspend your alerts
• Delivery Options to enroll your mobile phone or sign up for text alerts or text banking

Automatic Alerts

For your security, automatic alerts are set up so that Fifth Third Bank can communicate with you securely if there are important changes or notifications.

Alerts are automatically sent to your primary email address.

For some alerts, you can select the Edit link to add additional delivery options.

Account Alerts

Select the Add Alert link to set up your alerts. Once you create an alert, use the Add Alert link to create additional alerts. After creating your alerts, you can edit, delete or use the on/off buttons to stop and start an alert.

All Alerts

This example shows all available account alerts. If you do not have a credit card, then the credit card section will not be visible.

Checking and Savings

Available Balance Alert

Here is an example of an Available Balance alert. Use this alert to receive daily, weekly, or monthly balance alerts for your checking or savings accounts.

Account Statement Alert

Here is an example of an Account Statement alert for a checking or savings account. Use this alert to receive notification when an account statement becomes available for viewing online.

Account Balance Above or Below Amount Alert

Here is an example of a threshold alert. Use this alert to receive notification when an account falls above or below an indicated amount.

Credit Cards

Account Statement Alert

Here is an example of an account statement alert for a credit card. Use this alert to receive notification when an account statement becomes available for viewing online.

Payment Due Date Alert

Here is an example of a payment due date alert. Use this alert to receive notification 7 days before your payment is due.

Mobile Settings

Use the Mobile Settings options to select your mobile time zone and to delay and/or suspend mobile text and push alerts.

Mobile Time Zone

Set your time zone to your current location to ensure that your delay and suspend options stay in sync when you travel.

Delay Mobile Alerts

Set a do not disturb time period when you do not want to receive mobile or push alerts. Alerts occurring during your do not disturb time will be held and delivered after this time period. For your security, Automatic Alerts will still be delivered during your do not disturb time.

Suspend Mobile Alerts

You can suspend your mobile text and push alerts for a given time period. Please note that suspending alerts means that an alert will not be delivered during the specified time period and will not be sent after the time period ends. For your security, Automatic Alerts will still be delivered during this time period.

Delivery Options

Use the Delivery Options page to enroll in mobile text alert or mobile text banking, add a new email address, or edit/delete an existing email address or mobile device.

• Select the Enroll link to register your phone for mobile text alerts and/or text banking.
• Select the Add link to add a new email address.
• Select the Edit or Delete link to edit or delete an existing email address or mobile device.